Billing Method

Customer invoices are emailed on the first business day of each month. When submitting a payment, please include user name or email address on the correspndence to help us identify the account. Payments may be mailed to PO Box 319, Clinton, NC 28329. For convenience, payments may be made online at our secure web site or any of the following locations:

  • Star Communications, located in the Lowe's shopping center in Clinton
  • Star Telephone corporate office located on Hwy 421 North in Clinton
  • Star Telephone located on Martin Luther King Blv. in Elizabethtown

All payments are due by the 10th day of each month. Late fees are $3.00 and may be applied if the account is not paid by the 14th of each month. Accounts may be deactivated for non-payment if a payment is not received before 1 PM on the 19th. Reconnection fees are $10.00 and may apply if the account is deactivated for non-payment.

If you have any questions concerning our billing procedures, please feel free to contact the accounting department at 910-564-7888 or at 800-840-1113. You may also email questions to

Thank You,
The Accounting Staff