Frequently Asked Questions

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InterStar Frequently Asked Questions (FAQs)

Mail upgrade information

Mail

Residential Email FAQ

Are there any mail quotas or restrictions?
How do I know if my email was sent and delivered?
People complain that they can't send me mail. What's wrong?

WebMail FAQ

What is a "WebMail"?
Where do I log in?
Why can't I add a new folder?

Virus FAQ

What is a virus?
How are they spread?
How do I get them?
How do I avoid them?
If I get a virus what should I do?
How do I get rid of one?
If I get a letter from someone who says I sent them a virus what should I do?
What should I do if someone sends me a virus?
What is InterStar's policy on viruses?

Spam FAQ

What is InterStar's Policy toward SPAMer's?
Does InterStar give out email addresses?
How does InterStar enforce it's Anti-Spam policy?
Where can I find more information on SPAM?
Is there any screening through InterStar's mail server?

Residential MailGuard FAQ

MailGuard, what's that?
So how much risk do I have now?
How does it work?
How much trouble is it to setup?
Will my email address change?
Who can get it?
Where do I sign up?
What does it cost?

Residential MailGuard Configuration FAQ

What's been done so far?
Checking your mail before the final change
Activating the new mail feature
Changes to Outlook Express
Testing Your Change
A new WebMail URL
Who do I contact if I have trouble?

Virtual Mail Domain FAQ

What is a domain?
What is a virtual server?
What is a Virtual Mail Domain?
What types of Virtual Mail Domains does InterStar Offer?

Corporate Mail Domain FAQ

What are the features?
Configuring Netscape Mail
Configuring Eudora & Eudora Light
How Do I Administrate my Mail Domain?
How Do I Access my Mail Domain web interface for mail?

MailGuard Corporate Virtual Mail Domain FAQ

What are the features of Mail Guard?
How does MailGuard Work?
How Do I Configure my mail Clients?
How Do I use MailGuard WebMail?
How Do I Administrate my Mail Domain?
Who do I contact?
We decided to get it. What happens when we order Corporate Mail Guard?
What do we have to do on our end, if anything?
Is that all?
How can we be sure we got all of our mail and that nothing got left behind?

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